An organization can improve its efficiencies
and bottom line by integrating its systems. A business user should
perceive an integrated system to provide:
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Consistent data across the entire
organization |
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Computer support to ease or automate the
mundane and ‘regular’ work permitting users to focus on more
important aspects of their jobs |
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Business process support that improves
workflow and inter-company communications |
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Easy to use computer applications
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An integrated system does not imply using one
system. A ‘best of breeds’ approach can be employed where each
individual system is carefully chosen to suit a specific business
area and seamlessly integrate with other systems. Technocrat IT deploys
inegrated solutions with the help of the following integration
service tools:
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An important part of integrating systems is to
ensure that the corporate information can be shared amongst all
corporate applications. One method used for integration is to set up
an automatic transfer of data, a batch process or include some level
of manual intervention.
Some integrated data feeds / pipes are
used in the following areas: |
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automatic posting to accounting
ledgers |
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Adding customer information from external
contracted telemarketing firms |
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Access to purchased statistical data |
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Adding an order placed on the web to the
back-end fulfillment system | |
Technocrat IT has the technical skill to ensure the
engagement occurs automatically.
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Often, an existing application or business process
does not provide all the functionality required for business group.
A common example is in the case where business users need to
capture, report and integrate new information with the existing
system. In such a scenario, Technocrat IT would work with the users to
determine what new information is required and how the existing
system could be customized to support the new set of needs. If the
existing system is flexible enough, it can be customized directly.
Otherwise we would build ‘Business Applets’ that would integrate
into the organization’s business model and processes.
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